Frequently Asked Questions (FAQs)
- What is WellCert?
Answer:
WellCert is a nationally recognized certification program designed to equip professionals with the skills needed to plan, implement, manage, and evaluate employee wellness programs. For more than 19 years, WellCert has been trusted by corporate wellness leaders, health plans, government agencies, hospitals, educational institutions, and consultants across the United States and internationally.
- Who should take WellCert certifications?
Answer:
WellCert is ideal for:
• HR professionals
• Wellness coordinators and managers
• Benefits and Total Rewards professionals
• Health coaches and consultants
• Occupational health and safety staff
• Individuals transitioning into the employee wellness field
• Anyone seeking to design or manage workplace wellness initiatives
No prior wellness experience is required for Level 1.
- What are the different WellCert levels?
Answer:
WellCert provides a structured four-level pathway:
• Level 1 – Certified Wellness Program Coordinator (CWPC): Foundations of planning, launching, and coordinating wellness programs.
• Level 2 – Certified Wellness Program Manager (CWPM): Advanced skills in program design, evaluation, engagement strategies, and vendor management.
• Level 3 – Certified Wellness Program Director (CWPD): Focused on multi-year strategies, aligning programs with business goals, and leading wellness initiatives.
• Level 4 – Certified Worksite Wellness Program Consultant (CWWPC): For senior professionals and consultants guiding organizations in building comprehensive, results-driven strategies.
- Do I receive a credential after completing a level?
Answer:
Yes. After completing any WellCert level, you receive:
• A downloadable and printable eCertificate
• A credential designation (CWPC, CWPM, CWPD, or CWWPC)
• The option to add your certification to your LinkedIn profile
- How long do I have to complete each course?
Answer:
You have one full year from the date of enrollment to complete all course requirements.
Most participants complete Level 1 in 3 to 4 weeks, but you may take the full year if needed.
- How many hours does it take to complete Level 1?
Answer:
Level 1 typically requires 22 to 24 study hours, including reading, video content, and completing the exam and evaluation.
- What formats are available for WellCert training?
Answer:
WellCert is available in:
• Online Self-Paced format
• Live Virtual Webinar (Level 1 and Level 2)
• Onsite Corporate Training (upon request)
- What is the difference between the self-paced course and the webinar series?
Answer:
| Feature | Self-Paced | Live Webinar |
| Start date | Anytime | Scheduled dates |
| Pace | Your own pace | 2 full-day sessions |
| Instructor interaction | No | Yes |
| Cost | Same | Same |
| Certification | Same credential | Same credential |
Both formats include the same core skills and content.
- Are there prerequisites for higher levels?
Answer:
• Level 2 requires Level 1 CWPC
• Level 3 requires Level 2 CWPM
• Level 4 requires Level 3 CWPD
Field experience is not required for Level 1 or Level 2 but is helpful for Levels 3 and 4.
- What is the cost of WellCert?
Answer:
• Level 1 Self-Paced and Webinar: $899
• Level 1 Equivalency Exam: $399
• Level 2 Self-Paced and Webinar: $899
• Level 3 Self-Paced and Webinar: $899
• Level 4 Self-Paced and Webinar: $899
- Do you offer discounts?
Answer:
Yes. Government, nonprofit, student, and self-pay individuals can use coupon code np-100-discount for $100 off.
Only one coupon may be used per order.
- What is the WellCert Membership and do I have to recertify?
Answer:
All WellCert credentials require annual recertification through WellCert Membership.
Membership includes:
• Access to all CE courses
• Annual recertification for $99 per year
• Exclusive wellness resources and updates
• Priority support
To stay active:
• Complete 2 CE courses each year
• Maintain a current membership
- How do I add my WellCert credential to LinkedIn?
Answer:
- Go to Licenses and Certifications on your LinkedIn profile
- Click Add new certification
- Enter the credential name (CWPC, CWPM, or CWPD)
- Issuing Organization: Chapman Institute
- Credential URL: https://chapmaninstitute.com
- Add issue and expiration dates
- Upload your eCertificate if you choose
- How long does grading take?
Answer:
Grading usually takes 3 to 7 business days once all components are submitted.
eCertificates and resources are emailed immediately upon completion.
- What if my payment fails?
Answer:
Payment may fail due to card limits, bank declines, or incorrect billing information.
You can retry or contact support at [email protected] for an invoice or alternative payment option.
- What happens if I fail the exam?
Answer:
If you do not pass:
• You will receive feedback
• You may retake the exam
• There is no additional fee for retakes
- Do WellCert certifications expire?
Answer:
Yes. Certifications must be renewed annually through the WellCert Membership by completing 2 CE courses.
- Can I upgrade to the next level immediately after passing?
Answer:
Yes. You may enroll in the next level as soon as you pass the previous one.
- Is WellCert recognized by employers?
Answer:
Yes. WellCert is trusted by employers including:
• Cigna
• Aetna
• Mercer
• Kaiser
• Blue Cross
• State agencies
• Universities
• Fortune 500 companies
Many employers reimburse training fees or prefer WellCert-certified applicants.
- Is the WellCert Equivalency Exam right for me?
Answer:
The Level 1 Equivalency Exam ($399) is ideal for professionals with:
• 4+ years of wellness experience
• Prior training in worksite wellness
• A need to validate skills quickly
Those seeking full training should choose the standard Level 1 course.
- What support is available during my course?
Answer:
You can contact us anytime for:
• Technical support
• Course navigation assistance
• Exam help
• Certification questions
Email: [email protected]
- Do webinars include recordings?
Answer:
Yes. Webinar participants receive:
• Full session recordings
• Digital course workbook
• Exam portal access
• One-year access to online materials
- What is the Chapman Institute?
Answer:
The Chapman Institute, founded by Larry S. Chapman, MPH, is a leader in workplace wellness education and certification. It provides research-based training and tools that help professionals design, implement, and manage effective wellness programs.
- What is included in the WellCert course fee?
Answer:
Your fee includes:
• Access to all training materials
• Practical templates and tools
• Case study exercises
• Digital course workbook (for webinars)
• Access to the exam portal
• downloadable eCertificate
- What is the WellCert Registry?
Answer:
The WellCert Registry is a searchable directory where certified professionals can:
• Verify their certification status
• Access exclusive updates and resources
• Showcase their credentials to employers and clients
- Do you offer corporate or group training?
Answer:
Yes. Organizations can request customized onsite or virtual training for teams. Corporate packages are available for Levels 1–4.
- Are CEUs or professional credits available?
Answer:
Yes. Many WellCert courses qualify for CEUs or credits from:
• SHRM
• CHES/MCHES (NCHEC)
• Nursing and allied health boards (upon request)
- Can I get a refund if I’m unable to attend or complete the course?
Answer:
Refunds are available according to Chapman Institute’s cancellation policy. Webinar cancellations typically require advance notice, and registrations may be transferred to future sessions. Check our Refund policy.
- How do I register for a WellCert course?
Answer:
Register by visiting the course catalog at chapmaninstitute.com.
Select your preferred format, create an account, apply any discount code, and complete checkout.
Access is granted immediately after purchase.
- How do I contact Chapman Institute support?
Answer:
You can reach us through:
• Email: [email protected]
• Contact form: https://chapmaninstitute.com/contact-us/
• Live Chat on the website during business hours