This CE module is focused on self-service technology in wellness which constitutes user adopted and controlled use of smart phone, web, email and WI-FI technology to support personal wellness. These services tend to be low cost but often require specific strategies to overcome user resistance to get high levels of adoption. The specific types of self-service technology include: wearables, commitment aids, online behavior change programs, online apps and trackers, and eHealth portals. Self-service technology has clear advantages which includes: scalability, fulfillment, support for habit formation, wide applicability and lower unit cost. The major challenges of this technology includes: need for demo’s, user competence, updating capabilities, lack of relevance to individual needs and long term sustainability. The primary implication of this CE module is that there is a significant amount of technology that can be adapted for use with employees around personal wellness choices.
Length: 44 minutes