This tool provides a number of tips and suggestions for getting the most benefit out of the major forms of self-service technology that are often used in employee wellness programs. Self-service technology is defined here as user adopted and controlled use of smart phone, web, email and Wi-Fi technology to support personal wellness behaviors. The self-service technology covered in this tool include: eHealth portals, online trackers, commitment aids, online behavior change programs and wearables. The principles that govern the effective use of these 5 types of self-service technology are similar for all the methods.

Published 2016.