The file contains the major organizational goals and recommended metrics for use in a wellness program management dashboard. These are organized around the constructs of productivity, cost reduction and program operations and are divided into leading indicators and lagging indicators. “Leading indicators” usually show results within the first 12 months of the program’s operation while “lagging indicators” usually show results beyond the first 12 months. Collectively these constitute a balanced scorecard approach. These metrics can be selectively used in management dashboards according to the desired priorities of your senior management.

Published 2016.